Shipping policy

Shipping Policy:

Thank you for choosing Interflow Yoga for your yoga mat needs. Our Shipping Policy outlines the details of how we handle the shipment of our products to our valued customers.

1. Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment is received, unless otherwise stated.
  • During peak seasons or promotional periods, processing times may be slightly longer. Any delays will be communicated to you promptly.

2. Shipping Methods:

  • We offer standard and expedited shipping options for most orders.
  • The shipping method available to you will depend on your location and the size/weight of your order.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping address.
  • You can view the shipping costs for your order during the checkout process before finalizing your purchase.

4. Delivery Time:

  • Delivery times vary depending on the shipping method selected and your location.
  • Standard shipping typically takes between 3-7 business days for domestic orders, while expedited shipping may take 1-3 business days.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order using the provided tracking number through our website or the carrier's website.

6. Shipping Restrictions:

  • We currently ship to addresses within the continental US.
  • We are unable to ship to PO boxes, APO/FPO addresses, or certain remote areas. Please provide a physical address for delivery.

    7. Missing or Damaged Shipments:

    • In the rare event that your order is missing or arrives damaged, please contact us immediately.
    • We will work with the carrier to investigate the issue and resolve it as quickly as possible, including arranging for a replacement or issuing a refund if necessary.

    8. Shipping Promotions:

    • From time to time, we may offer promotions such as free shipping on orders over a certain amount. Any such promotions will be clearly communicated on our website and during the checkout process.

    9. Policy Changes:

    • We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on our website.

    If you have any questions or concerns about our Shipping Policy, please contact us at [contact email/phone number].

    Interflow Yoga Shipping Team 

    hello@interflowyoga.com